Russian firms are forced to search for paths of industrial costs cutting down. Today, according to statements of the Russian Federation Government heads, the stage of an output from an economic crisis has not started yet. Thereupon it is especially important to undertake active operations on rise of productions efficiency at the internal spares expense. By application of maintenance service and repair (MS&R) automation probably reaching of following effects:

• Rise of productivity MS&R to 55 %;
• Reduction of capital expenses to 90 %;
• Abbreviation of expenses for maintenance to 40 %;
• Increase in a share of planned repairs to 78 %.

The enterprise idea of collective creation on development, sale and support software in MS&R sphere in Volgograd region has arisen in 2003. The main initiator of the project is head of a CAD VSTU V. A. Kamaev. The enterprise idea of the project consists in reception of profit at the expense of creation and software products distribution to automation in MS&R of the equipment and the organizations that completely meets long-term requirements of the state and locale.

Company "ARMSoft" was found in 2007 for the purpose of software products creation, first of all on automation of tasks in sphere MS&R. Initiators of the project have experience in creation, implantation, distribution and software product maintenance for maintenance service and repair support, and also other software products. Lately support by Fund of assistance to small forms of firms development in scientific and technical sphere (within the limits of sowing financing under the program START) has been received. ARMSoft took part in the program START by a variant of engaging of the investor. A necessary condition of continuation of financing from the state budget under the program is engaging of the investor. In 2008 contract between ARMSoft Company and Volgogradservice Company on creation and distribution of software product for maintenance service and repair support are defined was established.

ARMSoft Company is the legal owner of two state registration certificates of the computer program («the Automated system of forecasting and planning of the equipment service», registration №2007613560, and «System of line fault services automation», №2008614334, ASTOR).

The ASTOR system is intended for operation of line fault services automation and as to automation of operation of the contract organizations which are engaged in repairs and various equipment services. The given system is calculated for complex automation of all process of maintenance service and repairs (MS&R) and covers following directions:

• Firm structure management;
• Person resources management;
• Warehouse stores management;
• Materials/equipments purchases management;
• Scheduling management;
• Control of operations fulfillment management;
• Document flow management;
• Unified help system support.

For today the system ASTOR has not had time to capture all declared directions yet. The considerable part of units is in a complete stage, and the system can work autonomously, with the subsequent connection of additional units. At system designing as client applications interaction possibility of contract organizations system and client applications of customers system was put.

ASTOR – the completed software product for automation of the maintenance service and equipment repair organization process. The system automates process of operations scheduling on MS&R and the control of its fulfillment. The system for performance of the given task mentions: information management about firms structure as customer and the operations performer; handle of warehouse stores; creation of operations schedules documents and handle of uniform help system. Each of help subsystems of system ASTOR is full-function and independent, can separately be used and in the complex with the base unit ASTOR.

The main efficiency of operations scheduling process automation is provided for the score of the knowledge stored usage in the system operation course. The system allows operating with already ready operations, using thus the actual data about its components. Such approach reduces to a minimum operation of the industrial employee department on search of similar operations and periodicity of their carrying out, by inquiries in other departments about urgency of the information available for them and is direct on compilation of the operations schedule document and it’s formatting.

Potential consumers of software product on automation MS&R are firms and the organizations possessing any park of the equipment which is necessary for supporting in an up state.